Last Updated: June 18, 2020

Elysium Analytics, Inc. (“Elysium Analytics”) respects the privacy of its user (“you”) and has developed the Privacy Policy to demonstrate its commitment to protecting your privacy.

Thank you for visiting the Elysium Analytics website. We are committed to protecting the information you share with us, and explaining how we collect, process, and share that information. This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures, whether collected through our website, a mobile application, or otherwise (collectively, “the Site”). We encourage you to read this Privacy Policy carefully when using our services or transacting business with us. By using our website or application (our “Service”), you are accepting the practices described in this Privacy Policy.

We are the publishers of Elysium Analytics, an analytics platform combining cutting-edge user and entity behavior analytics (UEBA) and machine learning (ML) with rapid visualization and real-time visual analytics tools to help organizations identify and address cybersecurity threats. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information we collect about you

In General – To register an account with Elysium Analytics, we may collect information that can identify you and your organization, such as your name and email address (“Personal Information”), as well as other information that does not identify you. In order to utilize the Services, you may also choose to provide us with data relating to your organization, which may include Personal Information relating to your employees, customers, or contacts.  This Policy describes the types of information that we may collect and how this information may be collected.

Information you provide.

In order to create an account as a User with Elysium Analytics, you will be asked to provide your first and last name, your email address, a unique username, and a password. Once your account is created, we may collect and store any additional personal information you provide while using our Service or in some other manner. This may include identifying information, such as your mailing address and telephone number, as well as demographic information, such as age range and gender.  For transactions on the Site, you will be asked to provide your payment card information to our third party payment processor in order to collect payment. Your payment card information will not be stored on our systems; however, we may retain the last four digits of a payment card you have used on our site for your convenience with future purchases.

Depending on how you intend to utilize the platform, you may provide us with Personal Information relating to your employees, customers or contacts.  As the party determining what information will be provided to and processed by the platform, it is incumbent upon you to verify that you are in compliance with all applicable laws relating to the collection and/or processing of that data, including but not limited to obtaining any and all necessary consents. 

Technical Information through your Device

This refers to information that does not by itself identify a specific individual. The servers on which this Site is hosted gather certain information about how you access the Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include your computer’s media access control (“MAC”) address, Internet Protocol (“IP”) address, operating system, and web browser type, as well as the Uniform Resource Locator (“URL”) of the website that you just came from and the URL of the website you go to next.

This Site and Third Party Sites may also make use of pixel tags, temporary or “session” cookies, and similar technologies in order to enable the basic functionality of the sites, facilitate users’ access to and use of the sites, and count which pages of the sites have been visited and help determine the effectiveness of Site content. Third-party links may appear on the sites and, if so, those third-parties may set and access cookies on your computer. Those organizations will have their own privacy policies that govern their use of any personally identifiable information.  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. However, this Site and the platform may not function for you as intended without cookies.

How we use the information we collect

In General – We may use information that we collect from you to:

  1. provide you with a personalized experience when viewing the Site’s content;
  2. manage your account, the Site, and provide you with customer support;
  3. perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
  4. communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
  5. develop, display, and track content and advertising tailored to your interests on our Site and other sites, including providing our advertisements to you when you visit other sites;
  6. website or mobile application analytics;
  7. verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  8. enforce or exercise any rights in our Terms of Use; and
  9. perform functions or services as otherwise described to you at the time of collection.

We may perform these functions directly or use a third party service provider (such as a payment processor) to perform these functions on our behalf, who will be obligated to use your personal information only to provide services to us.

We do not sell any Personal Information.

With whom we share your information

Service providers – We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, supporting our Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Legal Compliance – We may share information, including personal and financial information, in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

Fraud Prevention – We may share information, including personal and financial information, when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Aggregated and/or Non-Personal Information – We may use and share non-personal, de-identified, pseudonymous, or aggregated information we collect under any of the above circumstances for solely internal purposes, such as internal analytics and product improvement.  With the opt-in consent of our customers, we may also share such aggregated and/or de-identified data with third parties for other purposes not constituting a sale of personal information under applicable law, such as for threat intelligence purposes or to identify industry security trends.

Do Not Track Disclosure

Do Not Track (“DNT”) is a privacy preference that users can set in some web browsers.  DNT is a way for users to inform websites and services that they do not want certain information about their website visits collected over time and across websites or online services.  We are committed to providing you with meaningful choices about the information we collect; however, we do not currently recognize or respond to DNT signals, as the Internet industry works toward defining exactly what DNT will mean, what it means to comply with DNT, and a common approach to responding to DNT signals.

Third Party Websites

On our Site, you may be presented with links to access third-party websites that do not operate under this Privacy Policy.  For example, if you click on an advertisement on the Site, you may be taken to a website that we do not control.  These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about the activities on those websites.  We recommend that you consult the Privacy Policies of all third-party websites you visit by clicking the “Privacy” link typically located at the footer of the website you are visiting.

Your personal information rights

We take reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. In addition to accessing your Personal Information through the app or website, you may also request access to your Personal Information, request that erroneous or inaccurate Personal Information be updated, or (in certain circumstances) request deletion of your Personal Information, by contacting us via telephone at +1-669-209-0801 or email at privacy@elysiumanalytics.ai or writing us at the mailing address listed below. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You also may close your account or withdraw consent to processing of your data at any time by visiting the “Settings” page for your account.  In those instances, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our service or our users, or take other actions otherwise permitted by law.  In addition, if certain information has already been provided to third parties (excluding processors) as described in this Privacy Policy, retention of that information may be subject to those third parties’ policies.

We will respond promptly to your requests in accordance with applicable law and will try to respond to all legitimate requests within 45 days. Occasionally it may take us longer than 45 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. For your protection, we may only implement requests with respect to the personal information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Site because such information may be required in order for you to register as a user, purchase products or services, participate in a contest, promotion, survey, or sweepstakes, ask a question, or initiate other transactions.

How we protect your personal information

We take reasonable and appropriate security measures to help safeguard your Personal Information from unauthorized access and disclosure Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.  If you have reason to believe that your interaction with us is no longer secure, please notify us of the situation as soon as possible by contacting us at the addresses listed below; if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the situation, even in those situations in which it is appropriate for use to do so. Users should take care with how they handle and disclose their Personal Information and should avoid sending Personal Information through insecure communication channels, such as email.  Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov/topics/online-security for information about how to protect yourself online.

Children’s privacy

Our Terms of Use restrict the use of our Site to individuals age 18 and above.  We do not knowingly collect, maintain, or use Personal Information from or about children under the age of 18.

Visiting our Service from outside the United States

The website is controlled and operated from the United States and is not intended to subject Elysium Analytics to the laws or jurisdiction of any state, country, or territory other than the United States.  Your personal information may be stored and processed in any country where we have offices or in which our third party service providers reside.  IF YOU ARE VISITING OUR SERVICE FROM OUTSIDE THE UNITED STATES, PLEASE BE AWARE THAT YOUR INFORMATION MAY BE TRANSFERRED TO, STORED, AND PROCESSED IN THE UNITED STATES WHERE OUR SERVERS ARE LOCATED AND OUR CENTRAL DATABASE IS OPERATED. BY USING OUR SERVICES, YOU UNDERSTAND AND CONSENT THAT YOUR INFORMATION MAY BE TRANSFERRED TO OUR FACILITIES AND THOSE THIRD PARTIES WITH WHOM WE SHARE IT AS DESCRIBED IN THIS PRIVACY POLICY.

By utilizing the Services, you agree to have and abide by an appropriate Privacy Policy and to comply with all applicable laws, policies, and regulations relating to the collection of information that you provide to us.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to users of the Service.

Right to File a Complaint

We attempt to resolve any data privacy issues brought to our attention and encourage you to contact us if you have any concerns about how your Personal Information is being collected or used.  However, if we are unable to resolve your concerns, residents of the European Union have the right to make a complaint at any time to the relevant data protection supervisory authority in the EU member state in which you reside.

Data Retention

While you maintain an account with our Site, we will retain the information you provide to us in our records.  If you elect to unsubscribe or delete your account, we will remove all personally identifiable information relating to you from our records, unless otherwise permitted or required by applicable law.  However, we may retain deidentified, pseudonymized or aggregated copies of non-identifiable data sets for analytics purposes.

Your California Privacy Rights

If you are a resident of California, you have the right under the California “Shine the Light” law (Cal. Civil Code § 1798.83) to request, by regular or electronic mail, a list of the categories of personal information that were shared by Elysium Analytics with third parties for direct marketing purposes during the immediately preceding calendar year, the names and addresses of those third parties, and if the nature of their business cannot reasonably be determined from their name, examples of the products and services marketed by them. However, Elysium Analytics does not share its customers Personal Information with third parties for direct marketing purposes.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy.  When we post changes to the Privacy Policy, we will revise the “Last Updated” date at the top of this page.  We commend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US BY EMAIL OR POSTAL MAIL AS FOLLOWS: 2550 Great American Way, Suite 101, Santa Clara, CA 95054 or privacy@elysiumanalytics.ai.

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